Door's Open

Menu

← Back to Help

Getting Started

Inviting People

Only place admins can add new users. Once you've created your place, you can invite your family and friends so they can start booking weekends and coordinating stays.

Adding a New User

  1. Open the menu and tap Manage Place
  2. Tap Add User
  3. Fill in their name and phone number
  4. Assign them to an existing family or create a new one
  5. Choose whether they should be an admin
  6. Save — they can then register their own account

How Users Register

Once you've added someone, share your place's login page with them. They can click Register here, enter the phone number you used when adding them, and then set up their own email and password. They'll need to accept the terms and conditions during registration.

Families

Users are organized into families (or groups). Each family can book weekends together and set availability as a unit. When someone books a stay, all members of their family are automatically included.

Adding Children

You can add children to a family as well. Children don't need an email or password — they're just included in headcounts and participant lists. Mark a user as a child when adding them.

Admin vs Regular Users

Admins can manage place settings, add/edit/remove users, and see all bookings and plans. Regular users can book stays, set availability, chat, and manage their own family members.